FAQS
Understanding how our smoking accessories export service works can help you shop with confidence.
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What is your MOQ (Minimum Order Quantity) for smoking accessories?
We offer flexible MOQs to suit different business needs. For most standard products like glass pipes, aluminum grinders, and silicone bongs, the minimum order starts at 50–100 units. For custom OEM/ODM projects, we can discuss tailored MOQs based on your requirements.
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Can I order a mix of different smoking accessories in one shipment?
Absolutely! You can combine different product categories in one order, such as glassware, grinders, bowls, and cleaning tools. This helps you meet minimum order requirements and diversify your inventory at once.
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What payment methods do you accept for bulk orders?
We support multiple secure payment methods, including T/T (Bank Transfer), Western Union, PayPal, and Alibaba Trade Assurance. For US clients, we also accept payments via Visa, Mastercard, and other common options.
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What shipping options are available for US orders?
We offer multiple shipping solutions tailored to the US market:
Express delivery (DHL/UPS/FedEx) for fast door-to-door service
Air freight for larger orders with shorter lead times
Sea freight for bulk shipments to reduce costs All orders use discreet packaging to protect privacy. -
How long does delivery take to the US?
Delivery time depends on the shipping method:
Express: 5–7 business days
Air freight: 7–12 business days
Sea freight: 25–35 business days We will provide a tracking number once your order ships. -
Do you offer breakage replacement for glass products?
Yes! All glass bongs, pipes, and bowls are carefully packed with shockproof materials. If any items arrive damaged during transit, we offer a free replacement service based on your photos and video proof.
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Can you handle OEM/ODM orders with custom logos and packaging?
Definitely. We support full OEM/ODM services for smoking accessories, including custom logo engraving, private-label packaging, and exclusive product design. Our team can help bring your brand vision to life for the US market.
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Are your products compliant with US import standards?
All our smoking accessories are made from food-grade borosilicate glass, aluminum alloy, and silicone, meeting safety standards. We can provide necessary documentation to support your US import process.
